Satisfaction, the Web 2.0 customer service site, raises $1.3M
Satisfaction, a San Francisco company that aims to improve online customer service by letting the customers effectively take over the process, has raised $1.3 million seed funding. Satisfaction creates customer support pages for companies and their products. But it goes beyond the standard customer support pages. It gives companies a way to provide answers -- but also lets customers answer the questions.
Source: http://venturebeat.com/2007/09/12/satisfaction-the-web-20-customer-service-site-raises-13m/
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